RETURNS & EXCHANGES
Cancellation of payment and money return (-15% for administration fee) are possible within first 1-2 days but not after the work on making the item started.
We gladly accept returns
Contact us within 7 days after delivery
Send items back within 14 days after delivery
Returns are accepted within 14 days after the delivery for store credit or money back. Shipping costs both ways are performed at the expense of the buyer. Items shall not be used, and are to be returned in the same original condition they were received. If items are not in original condition, they will be shipped back at the customer’s expense. Please use a secure shipping method to return your item, and we will process your return once we‘ve received it.
No refunds or exchanges are possible on used or washed items.
We don't accept exchanges or cancellations
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, if they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss of money.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may be applied. We are not responsible for delays occurred due to the Customs.
If you are ready to make an order. For you, provided an order form where you can leave your contact information and indicate the product that you are interested in. Our managers will contact you in the shortest possible time, helping you with the ordering process and answer all the questions you would like to ask. We are glad that you have chosen us!